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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Gualan

April 26, 2024

5  out of  5 rating by Jorge Gualan
"Excelente servicio recomiendo esta oficina Gracias por su ayuda Yohana V Farías."
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Muhammad Anwaar

April 25, 2024

5  out of  5 rating by Muhammad Anwaar
"The best service! So cooperative staff."
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April 8, 2024

5  out of  5 rating by BETH LARSEN
"Fantastic customer service!!! Highly recommended"
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Marcos Castellanos

March 27, 2024

5  out of  5 rating by Marcos Castellanos
"I recently opened my own small wallpaper installation business and had no idea how to insure it or what the process was. I immediately contacted Mike Lee's Office whom my wife has had car insurance with for 7+ years. She told me "Speak with Mr Lee & Justin Kim, as they are amazing and have always helped me." Mr. Lee guided me and explained step by step of what I needed to do in order to fully insure my business. I'm able to get into high end buildings for wallpaper installations throughout Manhattan thanks to Mr Lee & Justin. Every time I need a COI Justin always does he's best to get it to me right away. I would highly recommend this Agency. They are always there and ready to explain anything. Justin Kim & Mr. Lee are amazing!!!!"
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Patricia Nóbrega

November 8, 2023

5  out of  5 rating by Patricia Nóbrega
"Great costumers service . And they work very quickly. Best insurance company."
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Wilson Villa

October 9, 2023

5  out of  5 rating by Wilson Villa
"Buen servicio y muy amáble la secretaría"
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Felipe Petro

October 4, 2023

5  out of  5 rating by Felipe Petro
"Very good services! they are very nice!"
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Dana Lumsden

September 20, 2023

5  out of  5 rating by Dana Lumsden
"Justin was great! Super helpful and made the whole process seamless"
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Rocio Espinoza

September 14, 2023

5  out of  5 rating by Rocio Espinoza
"excelente servicio los recomiendo 👍"
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September 8, 2023

5  out of  5 rating by 박보배
"I really appreicate for your help. 바로바로 해결해주시고 설명도 해주시고! 감사했어요 덕분에 할인 받을 수 있는 방법도 알게되고! 한국말하실 있으셔 원활한 소통할 수 있었어요"
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jehimy torres

June 1, 2023

5  out of  5 rating by jehimy torres
"Awesome people… helping us all time. Thank you so much."
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steven lebrando

May 19, 2023

5  out of  5 rating by steven lebrando
"Friendly and knowledgeable people"
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Mauricio Zavala

April 19, 2023

5  out of  5 rating by Mauricio Zavala
"I'm happy to be a costumer of this particular office, Yohana Farias make everything so easy for me everytime I need something done for my car and business, thank you🙏🙏🙏"
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Piotr Grebski

April 14, 2023

1  out of  5 rating by Piotr Grebski
"Nightmare- worst agent I came across in my life . How you like when they will change your premium in middle of they year . And they will treat you with collecting agent. - editing after months :Mr. Lee , whatever you wrote is pure fiction - your employee didn’t offer any meetings. It is her version to discredit me. She was at least very unpleasant and NEVER offered any meetings. “Congratulations “ for having employee with such an imagination. I was waiting for few months to get any offer from your office. Did she asked you for advice during our conversations?"
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Wilson Lojano

March 17, 2023

5  out of  5 rating by Wilson Lojano
"We are very happy with this company especially with Mrs. Yohana, she is a great person always helping us and explaining about the insurance."
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Amos Antwi

March 9, 2023

5  out of  5 rating by Amos Antwi
"Great experience"
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Mercedes Dicarlo

January 27, 2023

5  out of  5 rating by Mercedes Dicarlo
"Excellent customer service. Everyone is knowledgeable and courteous"
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Lucas Peterson

January 25, 2023

5  out of  5 rating by Lucas Peterson
"My agent Ariel, went above and beyond our expectations. She was extremely courteous and pleasant and I would highly recommend Ariel as your agent. The office staff was very professional and the whole process was quick and easy."
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laurie vara

January 18, 2023

5  out of  5 rating by laurie vara
"No matter what my issues are the ladies at State Farm are helpful and extremely knowledgeable best insurance I have had since I started driving at 16"
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Anthony Reda

January 17, 2023

5  out of  5 rating by Anthony Reda
"They have always been quick to help, quick to reply and very helpful. They are fair about Bill paying and pricing and always aim to please, and never miss their mark. I have been a customer for 5 years and moved 4 times during that. And they have always made it so easy and given peace of mind"
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ivan avila

January 4, 2023

2  out of  5 rating by ivan avila
"I usually don’t write reviews but this time I would say that I’ve been with this company for at least 8 years and I had to leave with a bad experience. Yohana and Justin are great, however two years ago I bought a new car to replace my old car. They kept charging me for two years in the auto payment for the old car. I did call to the office so they can remove my old car from the policy, however, there was a new worker who didn’t do the right job for lack of training I guess and I ended paying for her mistake. Long story short, I understand mistakes happen but Mike blamed on me and he didn’t do anything to help me at all and that’s why I left. Mike didn’t appreciate my business with him for so many years and I giving this office two stars just for the time that I worked with the two workers mentioned before ."
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Motaz Qawasmi

December 13, 2022

5  out of  5 rating by Motaz Qawasmi
"Great customer service and I really recommend Yohana she’s very professional and well trained"
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yuniel riveron

December 12, 2022

5  out of  5 rating by yuniel riveron
"Excelente asistencia, mi agente johana muy profesional, con mucho conocimiento y disposición y disponibilidad para dar asistencia y orientación, hace los procesos fáciles y transmite mucha confianza y confiabilidad muy agradecido YUNIEL RIVERON GARCIA"
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Dania I

November 17, 2022

5  out of  5 rating by Dania I
"I've had State Farm for many years and now added my new motorcycle insurance to my policy. Justin Kim has been very professional and gave recommendations on coverages and rates, he's very responsive and pleasant to work with. Best service I've had from Auto insurance providers in YEARS. Thank you Justin."
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Jacqueline Culcay

November 11, 2022

5  out of  5 rating by Jacqueline Culcay
"Cuando llegue el joven Alex del frente me saludo muy amablemente, le pregunté si me puede ayudar a llenar los papeles para ir al dmv y me ayudo de inmediato, en menos de 10 minutos ya me fui para mi appointment que el mismo me dio haciendo para poder irme ala cita. El servicio fue muy agradable ya que me recibieron con mucha educación. Lo recomiendo que vayan. 10/10 !!"